 |
You can check your messages from anywhere when it’s convenient for you, send callers to voicemail in real time, and you no longer have to worry about missing calls.
RingCentral has several voicemail delivery and notification options including email, a desktop call management tool (Call Controller), your online account and your phone. If you choose email delivery as one of your options, new voicemails will immediately be sent to you as a .wav file that you can play over your computer speakers. New voicemails are stored in your online account for up to 30 days—and you can store them locally to listen when offline. To access your messages by phone, simply call your RingCentral number from anywhere in the world and punch in your PIN number. If you use a local number, leaving and listening to voicemail by phone is FREE—you won't be charged any minutes. You can return the call instantly by pressing a number on your phone—no need to write any numbers down—or, if you’re in your online account, click a link with your mouse to return calls.
Keep in mind that as a RingCentral subscriber, you’ll get up to 100 mailboxes where you receive voicemail and faxes. All of your mailboxes are password-protected and only you and your employees can access them. You can distribute these mailboxes to employees stationed anywhere in the world, and assign them greetings you’ve recorded via your computer or by phone or use one of the pre-recorded greetings we've provided for you. We've even partnered with a recording studio to help you get a more professional sound that's tailored to your business.
In addition, you can send callers to voicemail in real time with RingCentral’s exclusive Call Controller feature. When someone calls you, they’ll hear a professional greeting and you’ll see your Call Controller pop up on your computer screen. Call Controller identifies the caller and gives you four options: Accept the call, send the call to voicemail, reply with a text-to-speech> message, or reject the call. Just click Send to voicemail to prompt a caller to leave a message. Not online? You can also send callers to voicemail in real-time by phone—an auto-attendant will present you with that option as the caller holds. If you’ve missed the call entirely—e.g., you weren’t near a phone or computer—you will nevertheless be alerted to the call via a text message on your phone or pager.
|
| |
|
