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Every RingCentral plan comes with extensions, which allows you to create a Virtual PBX with auto attendant. What that means is that even if you’re working from home, you’ll portray a more professional telephone presence.
You can assign extensions to departments or employees, and then forward the calls to their individual phones. Employees can set up their own extensions through your online account while administrators have access to the entire system. You and your employees can operate from anywhere and yet appear united.
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