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Automated attendant
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Selectable Options
- Play optional message(s) and go to Next Choice
- Play optional message(s) and go to Previous Choice
- Play optional message(s) and Repeat Choices
- Play optional message(s) and Go back to any previous level
- Play optional message(s) and then Disconnect
- Internal Dial Tone
- Play optional message(s) and then Call Extension
- Play optional message(s) and Call another auto-attendant extension
- Play optional message(s) and Call a speed dial extension (off-site number)
- Play optional message(s) and Call a voice mail box (record message)
- Play optional message(s) and Call operator (same as call extension)
- Dial by Name (choice of first or last name)
- Play optional message(s) and Collect extension digits
- Collect rest of extension
- Timeout action with configurable timeout in seconds (with optional message)
- Entry not defined action (with optional message)
- Play optional message(s) and Wait for one of 12 choices (0-9,#,*)
- Begin Automated Call Distribution (ACD) Group
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