|
As an employee or operator of a small-to-medium-sized business, it is important to know who is calling you before you pick up the phone. Being able to screen calls allows you to determine the importance of the inquiry and whether it requires an immediate reply.
With the call screening service provided by RingCentral, you can be the barometer of the relevance of calls. Use caller ID from your cell phone, computer, office phone, or home phone, and decide whether or not your location is the appropriate place to answer a call. And decide exactly how to answer the phone by knowing if a call being forwarded to your cell phone is a personal call or a work call. Or, if the call is not of any importance, send the caller to voicemail and respond later.
Possessing the capability to screen calls places you at an advantage by determining the relevance of callers and the appropriate length of time needed to respond to them. The way you deal with your clients is as relevant to your business as the business itself.
|
