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You may think that—by incorporating Internet phones into your office's communication infrastructure—you're off the hook. That's not entirely true. In order for your new Internet phones to work, you need managed VoIP (Voiceover Internet Protocol), and that's where RingCentral enters the picture.
RingCentral offers the DigitalLine service, which manages your new, virtual phone system like no upgrade before it. You can restore and save conversations using SoftPhone, transfer callers to voicemail, respond to text messages quickly, and screen conversations so that you can make the decision as whether or not the call is pertinent. Because your phone service in online, it stores all your conversations so that you have a log of every interaction you’ve made over the phone, which you can then use to bring up information you may have forgotten, or draft it into a report.
The possibilities are endless when you have a managed VoIP service, and while you may say you don’t need the extra features, you likely do need the free time and sterling reputation.
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