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Your small business can’t run without a proper PBX: A private, clandestine phone network that services the communication priorities in your company. Yet PBX systems are complex and expensive; they service every phone and fax in your company. To simplify matters, and to expand the boundaries of what your PBX can do, it’s likely the right decision to use your IP as your PBX.
IP, for those that don’t know, is short for Internet Protocol which, simply put, is the data protocol responsible for how information is transferred over the Internet. Unlike connection-oriented protocols, Internet Protocol requires no circuits; it filters information without the use of wires like the one that connects your telephone to the wall.
So how does IP PBX benefit your office? Without having the complicated wiring of a standard PBX phone system, you can have your computer take care of your phone responsibilities as well. In the case of the virtual PBX provided by RingCentral, you can have phone calls directed to anywhere they need to go in the most expedient ways possible. Your faxes can be sent, composed, and read on a computer, and you can be notified of them as soon as they’re sent. Not only that, but these separate tasks are time-reduced by being done over the internet and directed to one centralized location: your computer.
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