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Tis that time of year again, when the holiday season is in full swing and many offices will be closing to celebrate. Holiday office closures usually happen the week between Christmas and New Year’s. While it's great to have some time off to get into all the festivities, as a small company, you also want to make sure no business falls through the cracks.
During these times, many business owners feel nervous that if they close their offices, employees will not check their messages and important business calls might never be returned. At the same time, business owners want to reward their employees by giving them time off. It’s a dilemma, but can be easily remedied if your company has incorporated a virtual phone system into its telephonic infrastructure.
RingCentral has a suite of virtual PBX phone system offerings that can take care of business when your office is off for the holidays. Your RingCentral service comes loaded with features such as call forwarding, online fax, customizable recorded greetings, sophisticated answering rules, and message alerts that notify you via email or text message in real time when you get a call or fax. In just minutes, you can set up your entire office's phone system to seamlessly forward calls to you while you’re gone.
The system is also equipped to take a detailed call log, so you know what's going on. Even if you choose to keep all your employees call-free for the holidays, you can still alert your callers with a customized greeting about your office closure and keep their numbers, times they called and any messages they left handy with the call log. That way, when you and your employees return in the New Year, catching up is a breeze.
Finally, you can have a happy holiday knowing you haven't missed out on any business opportunities and that those who call you will be greeted in a professional and diligent manner.
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