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Caller identification is a very important feature of modern business phones. In today's world, you can't afford to waste valuable time dealing with spam and misdirected calls. Automatically filter these calls with Call Controller.
Call Controller, available with any RingCentral plan, allows you to block unwanted callers by setting up rules that permit important calls to always reach the right person. You can accept, reject, or send the call to voicemail with a simple click of a mouse. With the Call Controller program, you will be able to see the caller's number right on your computer screen.
For added convenience, you can also reply to calls with text-to-audio. Just type a quick reply that will be translated to audio and read to your caller by a computer-generated voice. This feature is especially helpful when you are on a call and have another important call coming through. A simple computer-read message of: “John, I see you’re calling. I am on the other line and will return your call ASAP,” can save a business opportunity!
These sophisticated caller identification options are possible through RingCentral’s virtual phone system, which can be adapted to your specific needs and is easy to manage right from your desktop.
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